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    Project Management in Business, Military & Government The Professional Development Institute
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Hands-on Workshop & Practical Seminar
Applying Harvard University Global System TM Tools
New Manager & Team Leader Workshop
Mastering the Skills, Techniques & Proven Tools

Boston
March 4-6, 2008

Ottawa-Gatineau Campus (Canada)
February 23-25 or May 25-27, 2009
Located near the scenic Gatineau Park,
our campus is 15-minute drive from downtown Ottawa
and about an hour direct flight from LaGuardia Airport, New York.


Printable Copy in PDF Format

This intensive workshop provides the proven knowledge and competencies to permit current and aspiring managers and team leaders to excel in their profession. As a participant, you will take home the skills, know-how and tools to get the very best of every employee, and make a real difference in the effectiveness and productivity of your team. You will learn to set and accomplish objectives, coach, delegate and motivate, review performance, communicate and give feedback including unpleasant news without impairing self-esteem … and much more.

  Workshop Benefits

At the end of this hands-on workshop, you will acquire the proven skills to attract, empower, reward and retain talent, get commitment to a shared vision, delegate, bring out the best in others, and lead your team to success. You will learn to recognize true priorities; assume responsibility and accountability; manage risks; resolve problems and conflicts; respect diversity; build a culture based on trust and mutual respect; inspire; mentor and serve as a role model for others. And you will take home new ideas, including the Harvard University Global System framework with proven tools and sound timesaving skills, most of which are unavailable elsewhere.

The focus is on practical skills, tools and techniques to improve productivity, build winning teams with management and peers, and maximize collective gains and value to your organization. The specific objectives of this workshop are to help you:

  • Set and negotiate goals and priorities in partnership with your manager(s) and clients;
  • Organize your day and manage time including deadlines, e-mail, voice mail, meetings, drop-in visitors and time-wasters;
  • Validate where your time actually goes (based on facts, not perceptions);
  • Understand the fundamental principles and levers of compatibility in order to build high-performing teams, improve communications, trust, and interpersonal relationships;
  • Learn to take calculated risks to exploit untapped opportunities and adopt the cautionary principle based on the premise that one ounce of prevention is worth one pound of cure;
  • Prevent crises, manage conflicts, difficult people and awkward situations assertively using Roger Fisher’s framework;
  • Make your managers, peers and teammates more effective; improve working relationships;
  • Assume more leadership and managerial responsibility without the benefit of authority;
  • Clarify your role, prevent role conflict and excel in working with peers, multiple managers and demanding clients;
  • Harness the untapped opportunities brought about by the power of new technologies;
  • Practice in a friendly atmosphere and seek guidance from the seminar leader;
  • Make your job more meaningful, build trust, and take charge of your growth and career plans.

Message from the Workshop Leader

 Why Is This Program Unique?

This workshop is practical in every sense of the word by virtue of several unique features:

  1. You will leave with proven techniques and skills to effectively manage the obstacles facing managers and team leaders such as the constant change in priorities and task urgency, the need to meet the expectations of multiple clients, limited authority, dealing with powerful individuals, scarce resources, coupled with the challenges to balance relentless work demands with personal obligations.

  2. The curriculum integrates a rigorous, thorough and practical approach that goes beyond what colleges, universities and other competitors cover in courses of same duration. You will be trained to apply a unique framework derived from the seminar leader's own practice, and marketed under the prestigious trademark of Harvard University Global System. This framework was found practical and highly relevant to the needs of managers and team leaders who have attended this program.

  3. You will acquire the best available course materials, totaling a market value that far exceeds what is currently available elsewhere. Your main workbook covers the agenda and includes supplementary papers and management references for keeping current and growing professionally at your own pace. In addition to the workbook, you will receive a set of Harvard management road maps, the latest Harvard Planner®, two books (Herbert Shepard’s Essence of a Proactive Life, Alain Martin’s Bringing Time to Life: 120 Practical Tips for Managing Your Time and Enjoying Life), and several work-improvement templates (checklists) for running effective meetings, auditing your performance, and clarifying your role. You will also use FIRO-B, a powerful instrument to help you build and nurture a high-performing team, examine and improve your relationships, openness, trust, and communication with clients, friends and others. This instrument has been found invaluable by the participants in this program.

  4. The workshop leader is also unique. Alain Martin helps managers and executives turn their potential into life-long success. Prior to presiding over PDI, he held managerial positions in operations research and systems development at Du Pont, Domtar and Bombardier Aerospace. He has also managed a variety of international projects including telecommunications, airport security, R&D, TV news-coverage evaluation, and the strategic turnaround of Desjardins Group (GDAG), a large financial institution. Alain is a Faculty Member of the Graduate Business School of the University of Quebec. He also teaches advanced risk management to senior managers and engineers assigned to nuclear-power projects (Atomic Energy of Canada, Babcock and Wilcox, Bruce Nuclear, and OPG). He is the author of Bringing Time to Life and Harnessing the Power of Intelligence.

    Mr. Martin is an alumnus of the Harvard Business School. His training background includes people skills at the Gestalt Institute of Cleveland, and negotiation at the Harvard Law School. Alain has created the Harvard Business Planner and Harvard University Global System. He is currently the President of Harvard Business School Club in the National Capital area. His clients include Textron's Bell Helicopter, Boeing, Boliden, Bombardier, EDC, GE, Cap-Gemini, GM, Hilton, MetLife, Procter & Gamble, Skanska of Sweden, Ontario Power Generation, governments and NGOs.

In summary, this workshop provides you with leading-edge people skills plus tools and techniques to yield high payback to your organization and real worth to its clients, in the shortest possible time.

 Detailed Outline - 3 days - 2.25 CEU

1. Neglected Issues in Managing & Leading Teams

  • Fundamental drivers of good decisions and policies
  • How to validate goals and prevent errors
  • Practical team exercise and interactive feedback
  • How to set priority & urgency: Theory, best practices
  • How to lead without the benefit of authority
  • How to get and apply collaborative power and other instruments of influence and control

2. Profession Team Leader: Key Success Factors

  • Beyond situational leadership: Acting with a conscience, competence and commitment
  • Leadership knowledge (not necessarily diplomas)
  • Key interpersonal skills; behavior of strong leaders
  • Essential team-management skills

3. Prepare Your Team to Succeed Beyond Measure

  • 5-stage journey to a high-performing team
  • Team & leader roles: 9 keys to compatibility
  • Exercise: Charting responsibility and accountability
  • How to assign clear roles to prevent conflicts
  • How to reduce usual delays in getting approvals

4. How to Motivate, Delegate and Empower Teams

  • The best practices and theories: Schein, Katz et al
  • Motivating former peers and newcomers
  • How to delegate, empower and get results
  • Practical lessons from high-achieving team leaders

5. Management of Change for Top Performance

  • What should change and in what sequence
  • Changing attitudes and behavior

6. Managing Conflict: A Gestalt Approach

  • How to discuss complaints with employees
  • Conflict diagnosis and resolution road map

7. Managing Difficult and Hostile People

  • Film: Dealing with constantly difficult people who are passive resistant or openly hostile
  • How to nurture the misguided to take the high road, even when it is difficult
  • How to firmly discipline without adverse effects
  • How to terminate without liabilities and grave risks

8. How to Conduct Effective Reviews

  • Sensitive performance review
    • Exercise and group discussion
  • Practical tips for successful review meetings
  • How to praise, reward and discipline
  • Managing nine staff reactions
    • Current best practices

9. Managing Time and Organizing Your Team

  • How to set priority and schedule your week and day
  • Examining where your time goes with Harvard University Time Log
  • How to get and stay organized
    • Practical tools and tips
  • Managing interruptions: More choices, less guesswork, to manage drop-in visitors
    • Demonstration and practice
  • Better e-mails and higher productivity: 25 tips

10. Learning from Exemplary Leaders
      Who Consistently Exceed Expectations

  • Kandall: Turning hopeless performers into outstanding achievers and team players
  • Mullally: Revealing and harnessing untapped exceptional qualities in individuals and teams

11. Exercises, Teamwork

12. Synthesis & Conclusion

 Workshop Leader: Alain Paul Martin

Alain Paul Martin teaches advanced risk management to nuclear-power executives and project managers. As a faculty Member of the Graduate Business Program of the University of Quebec, he also teaches strategy, principled negotiation, project management and leadership. Prior to presiding over PDI, he held managerial positions in operations research and systems development at Du Pont (petrochemicals), Domtar (construction and pulp & paper)and Bombardier Aerospace. He has also managed a variety of international projects including telecommunications, airport security, R&D, mergers & acquisitions, CBC news-coverage evaluation, and the strategic turnaround of a large North American financial institution.

Mr. Martin’s clients include Textron's Bell Helicopter, Boeing, Boliden, Bombardier, EDC, GE, Cap-Gemini, GM, Hilton, MetLife, Procter & Gamble, Skanska Cement of Sweden, Ontario Power Generation, The Association for Science and Technology in China (CAST), the Swedish Employers Council, The Engineering Advancement Association of Japan, telecom companies, governments and NGOs.

Mr. Martin is an alumnus of the Harvard Business School where he studied entrepreneurship. He also holds a Bachelor’s degree in Commerce from Concordia University. His training background includes eBusiness and management of change at MIT, team building and people skills at the Gestalt Institute of Cleveland, and principle-based negotiation and mediation at the Harvard Law School.

Alain has invented the Harvard Business Planner and developed Harvard University Global System – a practical framework comprising management tools and road maps on human intelligence, issue analysis, strategy, risk and project management. He has coached trainers in advanced time management. He has been recognized by the Project Management Institute (PMI) for "his outstanding contribution to the state-of-the-art of project management". He is currently the President of Harvard Business School Club in Canada's National Capital area.

More information on the workshop leader's experience and education
Recent Feedback from Participants

"Excellent workshop leader who concisely addressed concerns illustrating with real-world examples! Although I have been a manager for 18 years, I still found the seminar and course material useful."
Frank Tarbox
President
CTH Systems Inc.


"World-class seminar covering a broad range of topics in a coherent, organized presentation of value to anyone working in/or considering a career in management. Bravo!"
David Easton
Manager of Budget, H.R. Sector
R.C.M.P.


"This is one of the best training courses I ever took. The practical cases, examples and skills of this program will help me improve the performance of my team and mine."
Alberto Hernandez
Engineering Manager
Avery Dennison


"Great course. Each day went more quickly than I expected. Dry – No Way!"
Rick Rayner
Program Officer
Assessment & Collections
CRA


"Excellent speaker and workshop. I will recommend the program."
Jennifer Farrell
Business Development Specialist
Veritaag Technology House


"An excellent course. Alain Martin was very dynamic and kept our attention every day."
André Martin
Section Head
General Chemistry and Organic Division
Patent Branch
Canadian Intellectual Property Organization


"Exceptional course - well worth the time and money. I will recommend it to my peers and training coordinator."
Dave Green
Finance Resource Management
CRA


"In just three days of training, I am leaving with a full spectrum of new ideas, a complete toolset and course materials that will serve me for years!"
Marie-Joëlle Dulude
Liaison Leader
University of Ottawa


"I would highly recommend this course to any new manager or leader! The acquired skills will help immensely in improving your effectiveness."
Michael Breen
Project Leader, Manufacturing Industries
Industry Canada


"PDI Seminars and Mr. Martin's expertise combine to provide aspiring and accomplished executives with valuable information, strategies and instruments for managerial excellence. The Professional Development Institute is a priceless catalyst for personal and career advancement."
Ozzie Logozzo
Director, Real Estate College
Ontario Real Estate Association (OREA)


"Alain Martin has a vast experience and a great capacity to transfer learning to participants. Bravo!"
Danny Coveney, Specialist
Training Simulation, Technical Operations
Nav Canada


"A very competent instructor; delivered an outstanding workshop... I plan to take further seminars with Mr. Alain Martin."
J. Kassis
Web Technical Specialist
Information Technology Services (ITS)


"Excellent workshop. I recommend it to every manager."
Francine Charette
Manager
Sports Canada


"The workshop leader kept my undivided attention throughout the three days."
Carole Durepos-Tremblay
Senior Assessment Officer
Finance & Procurement
National Capital Commission


"This course takes complex scenarios and provides concrete strategies for achieving success."
Mary Ann Kane
Project Manager
Correctional Services


"This course was extremely helpful filled with useful and practical information which I will use on a daily basis with each member of my team and my own manager."
Louise Rousseau
Manager, Corporate communications
PWGSC


"I have been on many seminars over the last 13 years. I have never met anyone (until Alain) that was able to relate his training to real-life examples. Great job!"
Philip Rizcallah
Research Coordinator, Fire Safety
Institute for Research in Construction, Engineering
National Research Council


"This seminar was very insightful. I'm looking forward to applying the practical knowledge learned. Great "real life" business examples!"
Caroline Paris
Director, Network Promotion
TV Ontario


"Great class involvement! The skills and tools acquired during this seminar should help us use our limited resources more effectively and effficiently."
John Stonier
Accident Investigator, Air Operations
Transportation Safety Board


"With a very experienced and captivating workshop leader, this course should be mandatory for all DND project managers and directors. It is grounded in the real practical world. It teaches you to keep the blinders off; and promotes thinking out of our sometimes self-centered box"
T. Ernie-Parolin
Sergeant
Department of National Defense


"This workshop provided me with the fundamental tools to improve my skills ranging from leadership to time management."
Capt. Adele Boivin
Manager
Base Construction Engineering
Department of National Defense


Other comments

  • Alain, your ability to come across is excellent, it helped me to coach my employees, and to learn about my own abilities and to apply them.
  • Keep up the excellent work. The best course I took in years. Well structured, knowledgeable expertise.
  • Practical tools and skills to enhance work relationships (teamwork, managing) and raise awareness of how individuals can affect each other, impact goals, enhance business efficiency and effectiveness.
  • Please extend my thanks to all of your dedicated staff for making this workshop a most enjoyable experience.

Books, Hand-outs, Road Maps & Other Course Materials of Exceptional Value

As a participant, you will receive cutting-edge practical course materials, most of which are not available elsewhere. These include:

  • A. P. Martin's time-management book titled Bringing Time to Life - 120 Practical Tips for Managing Your Time and Enjoying Life;
  • A comprehensive workbook with extensive chapters on the topics discussed in the class;
  • FIRO-B tool to understand the drivers of interpersonal compatibility in order to build high-performing teams, improve communications, trust, and relationships with your boss, staff, clients and peers;
  • The Complete Harvard University Management Road Map featuring both ongoing and sequential tasks that no manager can ignore;
  • A step-by-step risk-management road map
  • A step-by-step time-management road map to plan your year, month, week and day;
  • A professional template with a detailed checklist for planning meetings and recording outcome;
  • Harvard University Time Log to help you eliminate time wasters and improve your performance;
  • A practical responsibility-charting tool to clarify your various roles in all projects and assignments;
  • The latest Harvard Planner;
  • Herbert Shepard's essays on life and career planning titled Essence of a Proactive Life.
 Duration, Locations, Fees and CEU Value
  • Duration: 3 days from 8:30 a.m. to 4:30 p.m. each day
  • Value in Continuing Education Units: 2.25 CEU
  • Tuition Fees:
    • Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), a daily continental breakfast, a light luncheon plus hot and soft drinks twice a day.
    • Regular fees: $1195; Governments: $1145. Add taxes for non tax-exempted participants
    • Group fees for 3 or more delegates: $1095 per participant. Add taxes for non tax-exempted participants
  • Locations:
    • Canada: PDI Conference Center in Ottawa-Gatineau National Capital area. Free parking. Note: Our Ottawa-Gatineau campus is located about an hour direct flight from LaGuardia Airport (New York). Directions available at www.executive.org/directions
    • Call us for U.S. locations in Cambridge (MA) and New York (NY).
 Hotel Accommodation for Out-of-Town Participants

For overnight accommodation, several hotels are located within 10 to 20-minute drive including Novotel, Hilton, Ramada Inn, Westin, Fairmont Chateau Laurier, Marriott, Sheraton, Delta, Holiday Inn, Days Inn, Best Western, Cartier Place Suite Hotel, Lord Elgin Hotel, and Minto Place Suite Hotel. Click here for detailed information about hotels.

 Registration and Cancellation Procedures

How to Register: Please register by phone or fax and pay in advance by cheque or credit card.
Send your cheque payable to: The Professional Development Institute PDI Inc.
Fees include books, hand-outs, road maps and other course materials of exceptional value (see above), and a daily continental breakfast, light luncheon plus hot and soft drinks during the morning and afternoon pauses, but exclude hotel accommodation (if required).

Cancellation Policy: Participants registering as a group must send substitutes in lieu of cancelling.
For other clients, cancellations are accepted if made at least 10 working days prior to the course, and are subject to a $100 service charge per person. Full fees are payable by anyone who fails to attend or cancels less than 10 working days prior to the session. One substitution or transfer to a later course of the same duration is accepted.


Register Now

 Personal Comfort, Dress Code and Photo Session

The dress code is business casual at your discretion. Trust your judgment. When unsure, err on the side of caution. If overdressed, you can remove a tie or a jacket and roll up your sleeves. Members of the Canadian Forces and the U.S. defense community can, at their discretion, either dress casually or keep the uniform.

You will be reminded the first day to dress the way you feel most comfortable for a photo session the next morning.

Although every effort will be made to ensure a pleasant learning environment including a suitable temperature, we recommend you bring a sweater or a jacket to the classroom as individual comfort zones differ and sudden variations in the weather can temporarily affect air conditioning.

Also please kindly refrain from using strong fragrances during the session in order to accommodate your fellow participants who suffer from allergies.

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